Artificial intelligence in logistics
At World Ocean Cargo Ibérica we are committed to automating processes to increase efficiency and reduce time in daily tasks in the world of shipping.
Starting by working with a Click&Cargo web tool that allows us to make quotes, schedule visits, track commercial tasks, create import, export, cross trade items; maritime, air, land and courier.
Click will now be integrated with Webcargo platform that we use to search for export air freight from Spain.
This website allows us to have prices, quote, make reservations and track.
With the integration with Click&Cargo we will reduce the time of creating offers to adjust even faster and avoid errors when migrating data.
On the maritime side we used CargoOne before CargoFive.
This allows us to see import and import prices in real time both in full FCL container and in LCL maritime groupage and at the same time see availability of space (equipment/ships) and closures (dispatch/bl).
We have been clients for years and it makes it much easier for us to find the best solution for our clients, whether due to time, price, service, etc.
In the future it will be expected to also be integrated with Click&Cargo.
On the other hand we have tracking thanks to ShipsGo, which is currently linked to our games and website. Our customers already receive pre-alerts automatically with their authorization for each change in the status of their shipments.
Webcargo allows you to upload files or copy texts and read origins, destinations, total packages, kg, measurements, type of merchandise and service required to speed up the search for air services for our clients.
Our website will have the option for our clients to have their profile with all the documentation pertaining to their exports and imports.
Also when working with Crédito y Caución we plan to link the information from our clients' database in Click&Cargo on a financial level, to be able to quickly review the conditions of each client and to be able to request changes if necessary in each case.
The world of logistics requires immediacy and every minute that can be used to serve customers, send offers, documentation necessary for their shipments, make in-person visits, online meetings, calls give more value to the business.
